Through careful restacking, the main entry was redesigned to be at the prominent approach, the main circulation become one straight corridor, and new and expanded spaces were logically added off this new, patient-friendly, and efficient skeleton. This renovate scheme, though complex in its phasing, created a sensible and successful layout that eliminated the need to consider a replacement facility.

"Derrick asked great questions and helped us establish a clear set of facility objectives that were linked to our strategic goals. He and his team provided the logic and information to help us understand our situation. They developed a good solution and were able to summarize the costs and benefits concisely. It was clear that every option was considered. Derrick helped us understand the risks we faced and the rewards we were after."